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ChxitOut makes it quick and easy to assign one or more headphones and collect a security deposit or documentation to reduce theft. It also offers break-fix management, marketing, and statistical data.
Phone Compatibility
ChxItOut is currently available for Android OS 13+ phones, with some phones offering additional features.
Choosing the right phone
Android OS 13+
NFC not required but highly recommended
Internet Connectivity (WiFi / 4G / 5G)
We recommend the “Samsung A15 5G” as a low cost, but full featured device.
Step 1 - Creating & Activating a Session
A session is a 24-hour period during which an event occurs. It creates a start/end point for tracking the equipment and providing statistical information.
Setting up a session
From Phone 1: Menu > Set Session
Create Session > Add Name & Date
Save > Activate
Look at the bottom of the screen and verify the session is active
Step 2 - Syncronizing Phones
There is an unlimited number of phones that you can use to check in/out equipment. The phones MUST use the same session for this to work.
Setting up a session
Menu > Set Session
“Current” Tab > Tap the session name OR…
Tap the QR icon and scan another phone’s session QR code
Look at the bottom of the screen and verify the session is active
Step 3 - Enable/Disable App Settings
There are several different options that you can enable/disable. These settings DO NOT synchronize across phones. Each phone needs to be set with the options that you would like.
Accessing Settings Screen
Menu > Settings
Step 4 - Checking out / assigning the equipment
These are the steps to take information from someone, assign equipment, and take a from of collateral (ID/Payment/Picture) in exchange, and sign the rental agreement.
Assigning equipment to a person
Collect their information (note: in the settings, you can specify which fields are required)
Tap the NFC on the equipment, scan, or manually type in the serial number. Repeat this action to assign multiple items.
Collect their collateral:
Credit Card: Tap their phone or NFC Credit Card to the bank of the phone
Photo of ID/Card/Face: Tap “ID Verified.” (Note: In settings you can enable front & bank images)
Signature > Done
Step 5 - Checking in / Returning Equipment
When a person is done using the equipment quickly return it back in so someone else may use it. There's two ways "Quick" and "Return Mode"
Checking in / Returning
Quick Return: Used while the event is active
Register Screen: Bottom select Scan, Manual, NFC button
Note: NFC only listens for 20 seconds
Return Mode: Used at the end of the event
Register Screen: Bottom select Scan, Manual
Return Mode: NFC is always active, tap headphones to return
Feature: Quick Swap
At an event if someone has an issue with their headphone they do not need to go through the entire process of checking in and then out again. This one button does it all and also notes why there was a swap to fix for the future.
Quick Swap (Replacing Equipment)
Requirement: Active Session & Equipment already checked out
Register Page > Bottom Left Icon
Tap the OLD/RETURNED equipment. If there is no NFC, scan or manually enter the serial number.
Tap the NEW/REPLACEMENT equipment. If there is no NFC, scan or manually enter the serial number.
Setting: You are able to require that why it was returned is filled out
Done
Express Check In (Pre-register)
Attendees receive a customize link they can pre-fill in all the information such as phone, email and credit card so they dont need to manual do it slowing down the line.
Express Check-in
Menu > Express Checkin
Display QR code to attendees. Pro tip: Print this QR code and place at the registration desk
The client completes the information on their phone.
Registration page: Click the QR code next to “email/phone” and scan their QR code.
Break Fix / Issue reporting
Record issues with equipment as they happen so that the equipment can be assigned and fixed or disposed of.
Setting up a session
Menu > Manage Issues
New Issue > Tap/Scan/Type serial number
Click “–Select one–” to choose the issue
Save
Let's talk
Let us know how the ChltOut App can help you manage your silent disco equipment and other rental items. Our team has experience within the industry to provide helpful insights on how to help secure your equipment and build your business.